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What is the European Accessibility Act and who has to comply with it?

The European Accessibility Act (EAA), or European Union Directive 2019/882, is a key piece of legislation that seeks to ensure that all people, regardless of status, can access digital services and products effectively and without barriers.

In general terms, it establishes a common framework for ensuring the accessibility of websites, mobile applications and other digital products and services in European Union (EU) member states.

In this way, the European Accessibility Act represents a crucial milestone in the evolution towards a more inclusive and equitable digital society.

We must always bear in mind that this legislation is not only a legal mandate, but also reflects an ethical and moral commitment to equal and fair opportunities for all European citizens.

The implementation of this directive implies a process of adaptation and improvement in various sectors such as: technology companies, financial services, e-commerce, public administration, among others.

In Spain, this adaptation period is supported by Law 11/2023 of 8 May, which acts as a transposition of the European Union Directive 2019/882 on the accessibility of certain products and services.

Such a process, based on meeting accessibility requirements, may require significant efforts that, in the long run, translate into invaluable benefits for each of the actors.

On the one hand, companies that comply with digital accessibility regulations experience an increase in customer reach and satisfaction. This is because offerings revolve around a more usable and accessible experience, leading to increased customer loyalty and enhanced brand reputation.

On the other hand, it fosters innovation with the aim of moving towards a more inclusive society that is aware of the needs of all its members.

A key fact that invites us to take into account that digital accessibility not only benefits people with disabilities, but also improves the experience of all users, positively impacting business models and the functioning of public entities.

Who must comply with the European Accessibility Act?

The European Accessibility Act applies to a wide range of digital products and services in the EU market. The  sectors that must comply with this legislation include:

To find out in detail to which products and services it applies, we invite you to visit the European Union Directive 2019/882 on accessibility (European Accessibility Act).

General requirements of the European Accessibility Act

The European Accessibility Act sets out a number of general requirements that digital products and services must meet to ensure their accessibility. Some of these requirements include:

For all these reasons, the European Accessibility Act is a key element in guaranteeing digital accessibility in the EU.

inSuit invites you to comply with the accessibility standards established to promote barrier-free opportunities and the inclusion of all people in digital environments. Be an agent of change!